Babies Galore delivers throughout Australia. We use couriers and Australia Post, depending on the size of your order and where you live. If you order is sent via courier and you are not at home when it is delivered, a calling card will be left to re-arrange a delivery time, unless you have left special instructions to leave your order without a signature.  Australia Post attempt to deliver once only, if you are not home at time of  delivery, they will leave you a calling card for you to collect at the post office at your earliest conveinence.

Out of stock items can take from 2 – 12 weeks to arrange delivery. We will contact you if any item in your order is out of stock.

Delivery fees are based on weight and size. The minimum fee for delivery is $10 per order in NSW, and $20 to all other states except WA which is $30.

Provided the goods are returned in their original packaging and in good saleable condition we will provide a credit note for the cost of the product.

We do not provide refunds for change of mind or incorrect decision. Delivery fees are not refundable. Goods can be returned to the website at your expense or you can return them to any Babies Galore store (except Warringah Mall) with your invoice.

Warranty periods for individual items will be the manufacturer’s warranty period. If the item is out of warranty a fee for repair will be charged. There will be no refund or exchange for display stock or clearance lines unless the product is defective or faulty and the customer wasn’t advised of the defect or fault before purchase.